voicemail

You can choose from three different voicemail modules to use in your Inter-Tel 3000 or EncoreCX phone system. They all offer the same features, but differ in the amount of recording time, and their number of ports.

The number of ports is usually the most important specification for a voicemail system. It indicates the number of simultaneous conversations that can be handled: callers from the outside, as well as people within your business or home who are checking or leaving messages.

If you want your system to provide automated attendant service as well as voicemail, you probably will need more ports than if it will provide voicemail only.

If you want a full-time auto attendant that answers all calls immediately, you will need more ports than if the auto attendant is a back-up, and most calls are answered by people.

When someone is changing a recording, a port will be in use.

You will probably use voicemail more than you expect, so pick a system that has extra capacity. Inter-Tel 3000/EncoreCX voicemail systems have fixed sizes and can NOT be expanded, and you can't install two in the same phone system.

We don't know of anyone who regretted getting a bigger system than they thought they needed, but many people have quickly regretted buying a system that was too small.

Bigger sizes are better values -- you'll get more ports and more recording time per dollar.

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FEATURES:
Call monitoring
Call screening
1 General voicemail box
20 Group voicemail boxes
40 Extension voicemail boxes
10 Phantom voicemail boxes
Auto Attendant with day/night/weekend settings
Remote message notification
Customized courtesy service
Call recording
Dial by name
Fits in dedicated slot in main cabinet.
Most programming is easily done by phone. A few settings may be changed from the same Windows software as the phone system.
Non-volatile solid-state memory (no hard drive to crash).